Frequently Asked Questions

No. You can complete your purchase as a guest. Creating an account may make it easier to review your order information and save details for future purchases.

All payment methods currently available for your order will be displayed securely at checkout. Select any available option and follow the checkout instructions.

Enter your valid discount code in the discount or promotional-code field during checkout. Confirm that the discount appears in your order summary before submitting payment.

After a successful checkout, an order-confirmation message is sent to the email address or contact information provided with the order. Check your spam or promotions folder if you do not see it.

Contact us as soon as possible at Support@bubsandbibs.com or (786) 936-0245. We will try to help, but changes or cancellations cannot be guaranteed after processing has started.

Any available shipping method, charge, or promotion is calculated using your delivery address and displayed at checkout before you complete payment.

The available delivery estimate is shown during checkout. After your package ships, the carrier’s tracking information will provide the latest expected delivery update.

Carrier delays, severe weather, holidays, and other circumstances outside our control may affect arrival.

Use the tracking link sent after your package leaves the warehouse, or visit our order-tracking page and enter the requested order information.

Tracking can take a little time to appear after the shipping notification is created.

Some orders may be prepared or shipped in separate packages. When that happens, each package can have its own tracking number and may arrive at a different time.

Enter your complete delivery address during checkout. The checkout page will show whether delivery is available and which shipping methods can be selected for that address.

Review our return and refund policy, then contact Support@bubsandbibs.com with your order number, the item you wish to return, and the reason for your request.

Please wait for return instructions before mailing an item back.

Contact our support team as soon as possible. Include your order number, a description of the issue, and clear photos of the item, packaging, and shipping label so we can review the request.

After an eligible return is received and approved, the refund is issued to the original payment method. The time required for the credit to appear can vary by bank or payment provider.

Contact customer support with your order number and requested size. Available solutions depend on return eligibility and current inventory, so please do not mail the item before receiving instructions.

Review the size information shown on the product page and compare it with your child’s current measurements. Because children grow at different rates, age labels should be treated as a general guide.

When measurements fall between sizes, consider the fit, fabric, and room your child may need for movement or growth.

Always follow the care label attached to the garment. Care instructions can differ by fabric, decoration, color, and construction.

Before the first wash, check all labels and remove any packaging or tags that are not part of the garment.

We work to display products accurately, but screen settings, lighting, and production variations can cause colors to appear slightly different in person.

Some products may return, while limited or seasonal styles may not. Check the product page regularly and use any available back-in-stock notification option.

Check your spam, junk, and promotions folders. Also confirm that the email address entered at checkout is correct. If you still cannot locate the message, contact us with your full name and order details.

Sign in to your customer account and review the available profile, address, and order settings. For assistance with account access, contact customer support.

Email Support@bubsandbibs.com or call (786) 936-0245.

When asking about an order, include your name, order number, and a clear description of what you need help with.

Our business address is BUBS & BIBS, 3100 Lakeland Dr Ste 200, Flowood, MS 39232, United States.

Contact customer support before sending any return or correspondence to an address.